Service & Support

Our service team is always available for you to give you the advice you need in a friendly, competent and target-oriented way. We do not only understand what we do but we want to understand you above all.

With us on your side you get a service that will pay-off for you.

We know that you need immediate help in case of urgency. We are always there to provide you with professional and goal-oriented support to get the perfect solution.

Even with small problems, we help you the quickest way possible. No matter if you need a spare part or just an advice from one of our experts. Get in touch with us. We are happy to help you.

Working hours act

Please note that the scheduled service assignment on site must be in compliance with the working hours act (ArbZG) of Germany regarding the working hours of our employees. A daily working time of 10 hours must be not be exceeded.


Get to know us


Quick and competent helpService with customer understanding

Our team has always an open ear for you. Down below you find your direct contact.
Our service team…

Order spare parts directlyDeliveries that go down well!

Quick deliveries are the guarantee for a maximum machine availability.
Place orders directly online…

Maintain CompetitivenessChanges that make you stronger.

We support you quickly and efficiently with changing market requirements.
Find out more…


Monday to Thursday from 07.00 a.m. to 04.00 p.m.
Friday from 07.00 a.m. to 15.00 p.m.

You can also reach us on our Service-Hotline beyond our regular business hours as follows:
Monday to Thursday from 04.00 p.m. to 09.00 p.m. (no spare parts dispatch)
Tel.: +49 8331 858-222

*except holidays in Bavaria